Universiti Sains Malaysia School of Medical Science
800 ft
Restaurants
Al Khatiri Kofee
800 ft
Al Khatiri Point
Al Khatiri Restaurant
2600 ft
Lot PT 1764-1773 Bandar Baru
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
6.4/10
Nice
Rooms
5.4
Location
7.8
Service
6.0
Dining
6.4
Guest reviews
6.4/10
based on 5 reviews
7.7
7.7/10 based on 363 reviews
Peter
United States of America,
March
2025
5.4/10
I had a mixed experience at Bintang Square Hotel. The location was really convenient, being close to HUSM and surrounded by shops and eateries, which made it easy to find dining options. However, the room I stayed in was average with some cleanliness issues, and the bed comfort was just okay. I found the noise from the thin walls disruptive at night.
Rooms
6.0
The room and bathroom were clean, but the bed and pillows were just average. I also experienced some mosquito issues on the first night, which were not a problem later on. The air conditioning took a while to cool down, but eventually did.
Service
6.0
The staff was generally helpful, but the service might change depending on the shift, which can affect overall consistency. There were a few instances where the toilet paper was not restocked quickly.
Location
8.0
The hotel is in a great location, very near HUSM, with many shops and eateries around. Grab cars are readily available, making it convenient for travel.
Dining
6.0
I liked that there were several eateries nearby, but I didn’t try the hotel’s dining options. It was convenient to grab something close by.
Facilities
6.0
The hotel provided a water dispenser with hot water, which was great. The cleanliness of the facilities, particularly in the bathroom, could use improvement.
David
United States of America,
March
2025
7.4/10
My stay at Bintang Square Hotel was quite average. the location is great if you're visiting HUSM, with plenty of shops and eateries nearby. However, the beds were just okay and I had some issues with noise from other guests. Overall, it was a 50-50 experience for me.
Rooms
5.0
The Deluxe Double Room was not as comfortable as I hoped. the bed and pillows were average, and I noticed that some facilities were lacking, such as toilet paper. The carpet felt rough underfoot too.
Service
6.0
The staff seemed friendly, though service during night shifts felt inconsistent. I dealt with a few issues that could have been addressed better.
Location
7.0
The hotel is perfectly located across from HUSM. there are many shops, restaurants, and even a 7-Eleven on the ground floor, which is super convenient.
Dining
6.0
I appreciated the dining options nearby, especially for takeaway food. it was easy to grab something quick to eat.
Facilities
5.0
Facilities are quite practical with a water dispenser for hot and cold drinks. however, some guests were disappointed with the cleanliness of the toilets.
John
United States of America,
November
2024
7.2/10
I found the Bintang Square Hotel to be an average stay overall. The location was great for visiting the nearby HUSM and there were plenty of shops and eateries around. However, the comfort level of the bed and pillows was just okay, and there were some issues with noise from adjacent rooms and the outside traffic. While the room was clean and amenities like the water heater worked well, I had some uncomfortable experiences with mosquitoes at night, and the air conditioning took a bit longer to cool down.
Rooms
5.0
The room I stayed in was decent, but the bed comforter and pillows felt old and the bathroom needed better maintenance. The bedsheet wasn't the softest, and I was disappointed with the sink's water pressure.
Service
6.0
Service seemed to vary depending on the shift. I noticed that night staff were not as attentive as those during the day, which affected my overall experience.
Location
8.0
The best part was the location, just a stone's throw away from the Hospital USM and surrounded by restaurants and shops. Grab cars were easily accessible, which made getting around a breeze.
Dining
6.0
There were several eateries nearby to explore, but I didn't try any dining options at the hotel itself. However, the local food scene was vibrant and offered many choices.
Facilities
5.0
Facilities included a water heater, air conditioning, and decent Wi-Fi, but the overall maintenance of the hotel could use some improvement, especially in the bathroom area.
Edward
United States of America,
October
2024
6.4/10
My stay at Bintang Square Hotel was a mixed experience. The location is excellent, especially if you're visiting the University Hospital, with plenty of shops and eateries nearby. On the downside, the room had several maintenance issues, such as a rough carpet and low water pressure, which made my stay less than comfortable.
Rooms
5.0
My Deluxe Double Room had clean linens, but the bed and pillows felt average. I noticed some wear and tear in the bedding, which wasn't very inviting.
Service
6.0
I found the staff helpful, but the service quality seemed to change depending on the shift, which was a bit inconsistent during my stay.
Location
8.0
The location couldn’t be better, right next to the main road and within walking distance to the hospital and various shops. Grab cars were easily accessible, which I appreciated.
Dining
7.0
I didn't dine extensively, but I did enjoy the convenience of nearby eateries where I tried a mouth-watering Hungarian beef stew. Definitely a highlight!
Facilities
5.0
The hotel offered essential amenities, but I found the bathroom to be lacking in certain aspects like toilet paper and water quality; the sink was also quite small.
Arthur
United States of America,
October
2024
6.4/10
My stay at Bintang Square Hotel was a mixed experience. On the positive side, the location was excellent—you can easily walk to the Hospital USM, and there are plenty of shops and eateries around. However, I found the room quite average; the bed was okay, and I encountered some noise issues due to the thin walls. Overall, I would describe my visit as 50-50. I wouldn’t mind returning, but it won’t be my top choice. 🤷♂️🏨
Rooms
6.0
The room was clean but had thin walls and was noisy. Air conditioning took time to cool down, and I faced minor mosquito issues during my first night.
Service
6.0
Service was decent, though it seemed to vary with the shifts. I didn't experience any major problems but felt the staff could have been more attentive at times.
Location
8.0
The hotel is perfectly located near shops and eateries, and it's just a stone's throw from the University Hospital. Grab cars are easily available, which is a big plus.
Dining
7.0
I didn't try any specific dining options at the hotel, but the surrounding area has a variety of eateries that I found quite convenient.
Facilities
7.0
Facilities were adequate for my needs, including a water heater and dispenser. There’s a launderette and even a 7-Eleven nearby, which was super convenient.
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